Guarantee
12 Month Free-Returns* Warantee as standard
- Products are shipped with a 12 month - warranty. Extended warantees available for some products on the 'add to basket' page.
- *Free Returns - we pay your returns shipping fees (UK mainland only) if product is tested faulty.
- We deal personally with all support requests and never refer customers on to our suppliers
- Your purchase is supplied with a lifetime of email and telephone support and acccess to spare parts.
This website and the products on sale here are offered by Provide Online Ltd, a UK registered company (No.3699751) formed in 1999. We operate from established business premises in Norwich. Your purchase is safe and secure.
Simply changed your mind?
Easy; You have 7 full days after receiving your goods to notify us that you wish to send them back for a refund or exchange. Send the goods safely back to us within 21 days and we will give you a full refund less any delivery charge for your initial order. No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used your product, unless the product is defective and you are returning it for this reason.
If you have any query or concern please get in touch with our friendly support staff.
